Always Available

We’re here whenever you need us. Our systems are designed to provide 24/7 proactive monitoring so you get the Network and Security support you need, whenever you need it.

Diverse Team of IT Experts

We pride ourselves on our diverse and experienced team of IT Experts. Our team are not only experts in Network and Security but can provide procurement advice, data storage services, and more! This gives us a holistic view of any IT system or problem.

Competitive Pricing

IT support and management shouldn’t break the bank. We offer custom pricing that gives you peace of mind knowing that your systems are well protected and your network is robust without hurting your bottom line. Get the best for your money, get Contego.

Contego IT Services & Solutions is your one-stop-shop for all IT and Tech needs. Our diverse team of experts has decades of experience in IT management, software development, IT security, and more!

Thanks to Contego, our IT worries are a thing of the past! Our new IT approach is completely hands-off.
Managing Partner, Accounting Firm

We just love the Contego team. They’ve helped us with our issues and have taught us so much. We don’t feel bad about asking when we don’t know things because we know we’re going to get a respectful and educated answer.

Office Manager, Non-Profit
Contego helped us solve a 3-day problem. We had a report that just wouldn’t run efficiently on our system. Contego helped tune our database and the maintenance report was able to run in minutes instead of days.
Office Manager, Forestry Industry Partner
Our IT guy no longer feels like he’s alone. He can take the time he needs off without worrying about IT problems while away.
VP Finance, Transportation Firm

Helping you embrace

Artificial Intelligence

Artificial Intelligence is a quickly evolving solution. We offer our clients practical solutions that work today and vision for tomorrow

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Business Solutions

Let systems evaluate your forms and do the data entry on your behalf.

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Content Creation

There is a number of content creation tools available.  Do you know what they do with your data?

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Physical Security

AI technology can significantly increase security while potentially reducing costs.

The world of Artificial Intelligence is evolving quickly.   There are many vaper-ware ideas out there of what AI can bring to your business.   Contego and our solutions group can help you find the ones that are working today.  This can drive efficiencies and better analytics to help your business grow.

  • Document recognition helps you improve your data entry process both for accuracy of data and saves your staff time where they could be doing activities that drive the business forward.
  • Content creation using tools like ChatGBT have become popular and help companies create content faster.   Are you using tools that protect your confidential data or are your staff sharing your competitive advantages with the world.  If you don’t know, please ask our team.
  • Physical security is being thrown at your IT team.   Do they know the ins and outs of the requirements?  Are they putting up cameras and assuming someone else is looking at them?   Artificial Intelligence tools can sort through days of data and flag the critical items that you need to see.

For a complete assessment of the Artificial Intelligence tools your team could be using, please reach out to our IT Services & Solutions team.

VCIO Senior IT Services

Chief Information Officer Service:

  • Support lots of different industries
  • Work with the management team
  • Develop plans for future
  • Review Security holes
  • Create processes/tracking
  • Ticket tracking for assessment and implementation
  • Leveraging technology to support client’s needs
  • Evaluate new technologies to streamline processes enabling client’s growth

Vacation Coverage for any role from Management to Desktop. On site or off site. One day on-boarding to understand client needs, 24/7 on call or office hours.

Project support: supplement staff as needed for cut-over projects or building moves when you need more hands on deck.

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Your IT Should be a Business Enabler, Not a Business Inhibitor

Internal IT is frustrating, expensive to manage, and time-consuming. But it doesn’t have to be!

We manage your IT Services & Solutions so you don’t have to!

What is IT Management Services?

IT Management Services is also known as Tech Support. We live in a world where the use of technology has made our lives easier and more difficult all at the same time.  The easy part is that your smartphone keeps track of all of your appointments and phone numbers and reminds you wherever you go.  The difficult part is that when technology breaks.  The magic fix used to be turning it off and turning it back on again.  In the new world, it is a complex series of services that all interconnect to get you the information that you need.  It’s important to have a team of experts that can fix these things when they break or more importantly, fix things before they break. This is where our IT Services & Solutions Team excels.

Tech Support is…

Technology Review

Proper tech support always starts with a review of what you are using your technology for.

  • What are the critical apps that help you run your business better than your competitors?
  • Are there technologies out there that would help your business run more efficiently? Are there new requirements that your company should be using to drive your business?
  • Are you in a technology deficit? Are your computers about to fail or under-powered or are your staff constantly waiting for their computers to do the work they need done?

This is not a one-time event.  We like to see how we can help you improve your technology on an ongoing basis as part of our CIO service.

Security

Protecting your security is more than a firewall to protect the entrance.

  • Training your staff to spot issues
  • Find passwords that have been exposed from the web applications that you use.
  • Antivirus and Anti-Spyware protection
  • Intrusion Detection alerts you when someone gets in the door.

Data Protection

Companies used to make sure there was a backup in place.   The latest threats like Ransomware target your backups to keep you from having recovery options.   Backups now need to be:

  • Disconnected – Your backups should be separated from your network so they are safe if your environment is compromised.
  • Tested – You need to test and validate your backups on a regular basis. If you can’t perform a restore, you don’t have backups.
  • Accessible – You need access to your backups now.  New solutions allow you to spin up servers in the cloud with all your applications running minutes after an intrusion or ransom situation.

Servers and Networks

Whether you have servers onsite or in the cloud they still need to be secure and accessible.  That means that someone is doing the server configuration and maintenance. Contego Tech support offers:

  • Server management
  • Secure networking that helps you get to your data.
  • Monitoring your networks for changes and alerts that tells you that action is needed.

Desktops, Laptops, Phones and Tablets

Now you can get to your information through a variety of sources.   Part of the challenge is often making sure that your devices are configured correctly.  Contego Tech support offers:

  • Device Setup and configuration.
  • Remote assistance on your device.

Application Support

As applications move to the cloud, they are becoming more useful and more complex.  We provide you with the experts that can help you get them most out of your applications.

  • User Training on all applications and options available.
  • Best practices for securing your data.

Data Browser

The Contego SharePoint Data Browser is a tool to help pull data from multiple databases into one easy to use web page.

Databases

SQL

Data sources include: Oracle, SQL, AFE’s and other data bases.

Filter

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The Contego SharePoint Data Browser allows you to group and filter data the way you want to see it.

Export

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Easily export data to Excel for further in-depth analysis.

Application Licensing Server

Contego has written a cloud based licensing management portal for our software.  We liked it so much we thought we should share it with other software providers.

It allows you to:

  • Assign licenses to a company
  • Automatically creates and assigns license seats if there are seats available
  • Track Installations of Software per device including last access date and IP address of the device
  • Renew Software License
  • Expire a Software License

You simply need to call the license server REST API as part of your code.  We can provide code samples for most common languages.

Contego Business Solutions provide assistance to a broad range of industries

We offer specific energy service company applications such as an industry-focused field services ERP module and our praised Contego Field Ticketing solution.

Both process and discreet manufacturing are covered under our manufacturing solutions.
Our solutions cover every stage of the delivery chain, from warehouse management to shipment integration. Acumatica Cloud ERP is an industry leader in distribution solutions.
From delivery notifications to geo-tracking and expense tracking, our solutions will make your life easier.
Data & security-focused business solutions to ensure your bottom line is maximized without sacrificing safety.
Project-specific tracking solutions for full transparency.

Solutions to track general revenues and expenses to effectively budget and project future expenses.

Virtual Desktop Application

It’s challenging to run older desktop applications.  But you still use them because they are an important part of your business.

You need to re-install with every new computer, with every windows upgrade, with every new user that uses that computer.

Now you can avoid all of that with Conego’s Virtual Application Environment.

  • Application configuration is saved and replicated between users
  • Application is backed up in the cloud
  • Get access to your Office 365 applications
  • Store data to your OneDrive for access from anywhere
  • Powered by Microsoft Azure
  • Managed by Contego

Database Access

Data Browser SQL

Applications that run SQL Express or SQL Server are accessible

Desktop Installs in the Cloud

Access your Desktop Applications from anywhere without loosing security

Data Storage

Data Browser Export

Your documents replicate to Microsoft’s OneDrive or SharePoint so you have built in storage and backups

Our Preferred Vendors

Our preferred vendors supply reliable devices for all your hardware needs. We can assist you with all types of hardware and software procurement.  Whether you require new hardware or software or software licence renewals, we are here to help you.  We work with many of the most popular technology providers to meet your technology purchasing requirements. Give us a call before your next technology purchase.

Find your IT Service & Solution Today!

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